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Privacy Policy

Refund Policy

Last Revised: October, 2019

We work with digital and physical products on this site. For any online course or digital download, you will receive an email with login details to our membership site or download page. We also offer a 14-day money back guarantee on all our products/programmes. If you are not completely satisfied, you can return the product to us in good condition (for physical products) within 14 days of the date that you placed your order.

In order to receive a refund within the 14 day period for any physical products, you must return everything that was shipped to you, including any bonuses, and we must receive it at our office before the 14 day period has passed. Please note that we are unable to cover your postage fee back to us and our postage and handling fee will not be refunded to you either.

Contact/Returns Address:

Our office address is:

MindBody Breakthrough Ltd,

15 Queen Square,

Leeds, LS2 8AJ

Phone: (0044) 01134601025

Email: workshop@mindbodybreakthrough.net

Reasons Why a Purchase May Be Refunded

MindBody Breakthrough Ltd  has every incentive to keep customers happy by providing quality products and service. To promote customer satisfaction, MindBody Breakthrough reserves the right to reverse a sale, including but not limited to the following:

  • If the customer provides a valid reason for requesting a return within 14 Days of purchase;
  • If the vendor of the product requests a return on the customer’s behalf within 14 days of purchase if our customer service team confirms there is a valid reason for the return;
  • If the customer provides a valid report that the charge was fraudulent or unauthorized;
  • In order to comply with credit card industry rules, PayPal terms of service, UK law, and requests from verified US/EU/UK judiciary or law enforcement agents; or
  • For any other reason MindBody Breakthrough deems appropriate.

Abuse of the Return Policy

Customers requesting serial or repeated returns may be blocked from making further purchases using the MindBody Breakthrough services. Customers that violate the terms of use of a product may have their right of return revoked for such product.

Last Revised: October, 2019

Shipping Policy

Delivery Policy for Online Products:

Full payment of the online product must be received via our secure online payment gateway prior to the electronic delivery. Once payment has been received, the customer will be sent a URL link to retrieve the the purchased product. At any stage, if a customer is experiencing problems on taking delivery of the online product, they can contact MindBody Breakthrough support via our contact details support@mindbodybreakthrough.co.uk or our phone number listed on the website. Payment for online products can be made via Paypal, Mastercard or Visa. We do not accept methods of payment that are not online transactions such as personal checks, postal money orders or cash.

Physical Deliveries or Physical  Products

1. Delivery Notifications

You will receive an email at the address you have specified when your order has been dispatched – if applicable, this email contains the tracking number so you can track it online right to your door.

2. Delivery timescales

If placed before 4 pm, subject to passing necessary checks, your order will be shipped within 48 hours. Typically orders are delivered within 4 business days but we recommend expecting delivery within 10 working days.

Please note: In rare circumstances, during extremely busy periods it is not always possible to dispatch all orders the same day. To help ensure a specific delivery date (provided you give us 10 working days notice), you can email us at support@mindbodybreakthrough.co.uk

2.1. International deliveries

International orders are primarily shipped by Air Mail, who then passes the package onto your overseas delivery company. Please allow up to 3 weeks delivery time on international orders.

(PLEASE NOTE that for Canadian and International orders, customers may also incur additional customs and duties charges which are imposed by their respective countries, not MindBody Breakthrough).

3. Postage method

Domestic orders are charged £4.75 for shipping & handling within the UK.

Orders to Canada are charged £12.50, and £15.50 to all other international locations for shipping & handling, depending on your location.

4. Missed deliveries

If you are not in to receive the delivery at the time the delivery is attempted, The AIRMAIL Priority Mail Envelopes will leave the delivery in your mailbox or on your doorstep.

If for any reason the item is returned to us (e.g. incorrect address specified, item not called for), then we will inform you immediately by email as soon as we receive the item. From this point forth, you will be given a choice whether you wish us to re-dispatch the item or for you to cancel the order. Please note that for items that were undelivered through fault of the consumer and a refund is requested, we reserve the right to deduct our outwardly shipping fees from the refund total.

5. Late deliveries or dispatch

Although we are able to ship almost every order in the specified delivery timescale, in rare circumstances our shipping capacity can be exceeded and cause a delay of one extra day. We regret that this situation can occur occasionally, and is an unfortunate situation which is naturally associated with buying online, however this only occurs in rare situations and, should this occur, your order is marked for urgent delivery the following day.

The other circumstance which may cause a delay is when the delivery service itself has a problem. This, again, is a rare situation but is unfortunately beyond our control. In these situations, we will do our very best to take responsibility for the situation and ensure that your order is delivered as quickly as possible.

Last Revised: September, 2019 Disclaimer: It is important that you are aware that our online programmes are self-help programmes, meaning that you are responsible for making sure you strictly follow all the instructions given in all the anxiety recovery programmes and workshops for effective results.

Therefore the success of any of the programmes you register for will be determined by how committed and diligent you are in using what you learn in the programme or seminar. All the displayed success testimonies for the recovery programmes, products and workshops were as a result of the individuals using their given instructional manuals, notes, audios, videos and other purchased products as effectively as possible according to the guidelines, under their own personal supervision. In fact, as with any product or service, We know that some people will purchase our products or attend our seminars but never use them at all or follow the steps provided, and therefore will get no results whatsoever.

You should therefore assume that you will obtain no results with this programme/coaching classes/workshops, if you won’t use them. Also be aware that many factors will be important in determining your actual results, and we make no guarantees that you will achieve results similar to anyone else who has found our programmes or seminars very helpful. In fact, we make no guarantees that you will achieve any results from the ideas and techniques contained on our web site or in our products, as the actual implementation of them lies with the clients and not with us. Effective professional supports and guidance are available to ensure maximum results. To the extent that we included any case studies or testimonials on this site, you can assume, based on the same reason stated above, that none of these stories in any way represent the “average” or “typical” customer experience.

Even though we make no guarantees that our products/programmes/classes/workshops will produce any particular result for you, you can still take advantage of our return policy if you are not completely satisfied. In such instances, you can get in touch, within 14 days of completing the course or programme for a refund according to the terms and timelines indicated in our refund policy described in the Terms and Conditions section on this site.

Live Seminars and Workshops:Live seminars and workshops can be videoed and photographed and some of these films may be used as part of a promotional campaign for upcoming events.

Last Revised: October, 2019

Terms and Conditions

Thank you for visiting our website!

These terms and conditions are subject to change by MindBody Breakthrough Ltd (hereinafter “Company”) at any time and at our discretion without notice by updating this posting.

These terms and conditions govern your use of this web site. By accessing this web site, you are acknowledging and accepting these terms and conditions.

Your use of this website after any changes are implemented constitutes your acceptance of the changes. As a result, we encourage you to consult the terms and conditions each time you use this web site.

 

INTELLECTUAL PROPERTY

You acknowledge and agree that all content and materials available on this website are protected by copyrights, trademarks, service marks, patents, trade secrets, or other proprietary rights and laws. Except as expressly authorised by COMPANY, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from such materials or content.

As noted above, reproduction, copying, or redistribution for commercial purposes of any materials or design elements on this web site is strictly prohibited without the express written permission of MINDBODY BREAKTHROUGH LTD. For information on requesting such permission, please contact us at support@mindbodyrecovery.net.

 

LIMITATIONS ON USE

You must be at least eighteen (18) years old to access this website. If you are not at least eighteen years old, you are not permitted to access this web site for any reason.

If you are provided a password to access this web site, then that password is for your personal use only, unless otherwise specified. You agree to be responsible for the security of your password.

INFORMATION YOU SUBMIT

You hereby warrant that any information you submit to COMPANY through this website is owned by you and that you have the necessary authority to submit such information. You hereby grant COMPANY a royalty-free, perpetual, worldwide license to display, modify, adapt, create derivative works from, and otherwise use any suggestions, ideas, and information that you provide to COMPANY.

 

You further agree that you shall not submit or transmit any content through this website or to COMPANY that is:

      • Obscene, vulgar, or pornographic;
      • Encourages the commission of a crime or violation of a law;
      • Violates any state or national law in the UK. and/or the jurisdiction in which you reside;
      • Infringes the intellectual rights of a third party;
      • Is otherwise offensive or inappropriate based upon the type of content and information provided by COMPANY and/or third parties on this web site.

 

MindBody Breakthrough Ltd reserves the right to remove or otherwise delete any content or submission from you that violates these rules, or which are inappropriate in COMPANY’s sole discretion, without liability or warning to you.

COMPANY reserves the right to cooperate with law enforcement officials and court officials in the investigation or prosecution of any crime or lawsuit. You agree to hold COMPANY harmless from any consequences or actions taken by COMPANY in cooperation with such law enforcement investigation or court order.

 

CONTACTING US

If you need to contact us, you can email us at support@mindbodyrecovery.net, call us at (0044) 01134601025.

 

DISCLAIMER OF WARRANTIES

ALL MATERIALS, INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THIS WEBSITE (THE “CONTENT”) ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE. THE CONTENT IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. COMPANY AND ITS AGENTS DO NOT WARRANT THAT THE CONTENT IS ACCURATE, RELIABLE OR CORRECT; THAT THIS WEB SITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE CONTENT IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THIS WEBSITE IS SOLELY AT YOUR RISK. BECAUSE SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF CERTAIN WARRANTIES, THESE EXCLUSIONS MAY NOT APPLY TO YOU.

 

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES SHALL COMPANY, OR ITS AGENTS, AFFILIATED COMPANIES, OFFICERS, DIRECTORS, EMPLOYEES, AND CONTRACTORS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THIS WEB SITE. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. EXCEPT AS PROHIBITED BY LAW, IN NO EVENT SHALL THE AMOUNT OF COLLECTIVE LIABILITY OF COMPANY AND ITS AGENTS, AFFILIATED COMPANIES, OFFICERS, DIRECTORS, EMPLOYEES, AND CONTRACTORS EXCEED THE AMOUNT ACTUALLY PAID TO COMPANY FOR PRODUCTS OR SERVICES. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, COMPANY’S LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.

 

INDEMNIFICATION

Upon a request by COMPANY, you agree to defend, indemnify, and hold COMPANY and its other affiliated companies harmless, and their employees, contractors, officers, and directors from all liabilities, claims, and expenses, including attorney’s fees, that arise from your misuse of this website or from your violation of the terms and conditions stated herein.

 

SEVERABILITY AND INTEGRATION

Unless otherwise specified herein, this agreement constitutes the entire agreement between you and COMPANY with respect to this web site and supersedes all prior or contemporaneous communications between you and COMPANY with respect to this web site. If any part of these Terms and Conditions is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.

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